FREE SHIP IN USA $50+

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Yoni Spa & Feminine Wellness Boutique

4151 N Western Ave

Chicago IL 60618

Tues, Thurs, Friday11-7

Saturday 11-3

Sun, Mon, Wed Closed

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Policies

Return Exchange Policy

-Certain items can be returned for store credit or exchange only and will be fulfilled in the form of a store gift card. We cannot issue refunds.

-All returns must be accompanied by original receipt.

-All Feminine Care products & body products are FINAL SALE.

-All returns must be received within 10 days for in store purchases and 14 days from the date shipping for online purchases.

-Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.

-Anything purchased on sale or pre-sale is a FINAL SALE and is not eligible for return or exchange.

-Return items must remain un-washed, unworn & unused with original tags and packaging in tact to be eligible for return.

-Shipping is non refundable unless there is a mistake on our end. Please be sure to fill in correct and complete address to avoid issues with parcel.

Appointment Cancellation Policy

We respect our clients time and pride ourselves on running appointments on schedule. When appointment cancelations are not done properly this can effect clients appointments that immediately follow. By booking your appointment you authorize this business to charge your credit card a no show fee of up to 100% of the scheduled value should you miss your appointment without proper notification. 

APPOINTMENTS must be cancelled online 48 hours in advance before the appointment. There are no refunds on deposits and any credit will be forfeited without proper cancellation. Late arrivals will be subject to forfeiting their appointment after 15 mins. 

PARTIES must be cancelled by text confirmation. Cancellation must be done 7 days in advance to be able to apply deposit to future party. Party must be done within 30 days of the original party or deposit will be forfeited. There is 15 min grace period for all party members to arrive. After grace period the party will proceed with the service and missed time will be forfeited by the late party member. There are no refunds on deposits.

SERIES  have the advantage to cancel appointments up to 4 hours in advance. Cancellation less than 4 hours will forfeit that appointment credit. Rescheduled appointment must still fall within the series time limit.

Shipping

We use USPS shipping.  Shipping is $5 for limited time only within the USA.  Item will ship out 3 business days after order is received and can take 3-10 business days to be delivered. Shipping times are estimates and are not guaranteed due to our company not having control of parcel business.

Please be sure to fill out address information correctly and completely. We print out address exactly as the customer gives it to us. We cannot be responsible for incorrect addresses shipments if we print address exactly as customer has given it to us.